Click Save. No form data found for given formsGroupID. In some urban locations, UPS may be able to accommodate larger palletized movements. Click the edit button of the order you wish to change 3. The Return Services are unavailable with the requested service. Uploading of your user generated International Forms was not successful. All packages with DryIce RegulationSet must contain the same Regulation Set. Missing {0} Level Reference Number value. Invalid or missing international forms form type for ExcludeFromForm. Missing InternationalForms/PartiesToTransaction. The package weight cannot be greater than the service's max weight. ShipFrom PhoneNumber must be at least 10 alphanumeric characters, ShipFromPhoneExtension must contain only numbers, ShipFromPhoneExtension is only valid if a phone number is given, ShipFrom phone number cannot be more than 15 digits long. Commercial Inside Release applied as per account preference to Package 0}. Total Shipment Charges exceeds the customer's PayPal account limit. 0. Please Contact Your UPS MI Account Representative. Custom label instructions cannot be supported for shipment. Invalid MovementReferenceNumber . Valid length is 1 to 3 alphanumeric, Product/Unit/UnitOfMeasurement/Description is required when Product/Unit/UnitOfMeasurement/Code is ""OTH"" for product number {0}. Valid length is 1 to 35 alphanumeric, Invalid or missing product weight unit of measurement code for product number {0}. . This error means the "shipper" phone number was missing. No more than 3 address line information can be given for sold to address. Valid values are 01 or 02. Invalid InternationalForms/PartiesToTransaction. UPS Worldwide Economy DDU Oversize does not apply, and has automatically been removed from Package {0}. UPS Letters are not allowed with ground services. Valid length is 1 to 30 alphanumeric, Invalid forward agent state province code. ExternalClientError: Missing or Invalid CompanyName. Those ship-from-location and return address fields are already filled out and used everyday shipping USPS. . Lift Gate Accessorial for Pick Up and Delivery are not allowed when both Hold For Pick Up and Drop off At UPS Facility is requested. 4. Invalid Pallet Description for package {package number}. UPS Worldwide Economy DDU Oversize Surcharge has been added to Package {0}. Festpreisprojekte Customer could not be found for that zip code. Check the table below to find the error you have encountered. FAQs I've re-established the connection, but have orders missing. Missing/Invalid LabelSpecification LabelStockSize Width. Valid length is 0 to 35 alphanumeric, Invalid or missing intermediate consignee city. Valid length is 2 alphanumeric, Entry number is required when the in bond code is other than 70. HazMat EmergencyContact Information violates datatype only ASCII allowed. Valid length is 1 to 30 alphanumeric, Invalid producer state province code. Number of HazMat entities per package cannot be greater than 3. ADL notification and UAP Shipper Notification are required for UPS Access Point Delivery. For a shipment, the maximum number of {0} allowed for Quantum View notification is 1. The Package Release Code must be 4-6 characters in length and only include numbers. The requested accessory cannot be added to the shipment. Mismatch package dimensions with package type, Mismatch package dimensions, package type and package weight, All Package Dimensions are required and each must be greater than 0, Package weight value cannot exceed a length of 6, Package PackageWeight, Package DimensionalWeight, Package OversizePackage and Package Dimensions do not apply to UPS Envelopes, Package declared value cannot be greater than {Monetary Amount} {Currency Code}. The Ship From Country is invalid for the credit card. HazMat EmergencyContact Information exceeds maximum length of 35 characters. Without warnings - Indicates the request has been processed as anticipated. The COD Funds Code is invalid. Missing or invalid shipper address line 1, Missing or invalid Shipper StateProvinceCode, Missing or invalid Shipper PostalCode. Too many characters provided in Mail Innovations Cost Center. You would think Etsy would verify the address when they enter their address, plenty of online retailers do this, but Etsy isn't exactly known for making things easier for it's sellers. Valid length is 1 to 35 alphanumeric, Invalid or missing sold to address line 1. The maximum per pallet weight for the selected service to the selected destination is ({0}) pounds. HazMat Quantity is absent or doesn't meet specification. In some urban locations, UPS may be able to accommodate larger palletized movements. Valid values are D, F or M, Invalid or missing SED total value for product number {0}. No more than two email addresses for Receiver Return Notification are allowed in a shipment. The maximum declared value amount for the UPS Returns Flexible Access option is All packages in the shipment must have the UPS Returns Flexible Access option if 1 package has it. Valid length is 1 to 5 and it can hold up to 1 decimal places. 1. The Saturday Delivery option cannot be combined with the UPS Import Control option. Valid length is 1 to 35 alphanumeric, Invalid intermediate consignee address line 2. Invalid or missing forward agent company name. I recommend putting something in that field and trying again.Good luck, the service seems awful. Exceeds Total Number of allowed pieces per World Wide Express Shipment. UPS account number that was provided as the payment method is missing or invalid. Address Validation Error on ShipFrom address. Missing schedule B information for product number {0}. The requested billing option is unavailable with the selected packaging. Missing or Invalid Shipment Value Threshold Code. This article also lists the following: Common error messages that occur when getting rates or creating labels, as well as their meaning and solutions. The UPS Returns Flexible Access option is unavailable with Large Package. Missing or invalid notification email address for package {0}. The application may re-issue the request at a later time. HazMat EmergencyContact Information is required for this shipment. Although the document is well formed and valid, the element content contains values which do not conform to the rules and constraints contained in this specification. A NAFTA Certificate of Origin must have at least one commodity in the request. UPS Premium Care Form is required if UPS Premium Care Accessorial is requested. Invalid Number of Packages. The 400 and 500 errors listed below are the most common errors you are likely to see when ShipStation sends a request for orders or a shipment notification to your . UPS Account is not authorized for UPS Premier Gold. Shipment is not eligible for Promotion Code. Account authentication is required to be completed to get negotiated rates. Missing or invalid alternate delivery address information. Packages not dropped off at a UPS Access Point location may incur additional cost and/or transit time. Transient errors are temporary errors, due to temporary high server loads or scheduled maintenance, for example. Invalid or missing ShipTo tax identification. Invalid or missing Package Number (Product is selected to be placed in a Package that does not exist). I have a UPS account with negotiated rates that I seem to have successfully added to my SHIPSTATION account. Missing or Invalid ShipFrom TaxIDType Code. The selected service is not available from the origin to the destination. The APIO total net quantity exceeds the lowest permitted maximum net quantity. Missing or invalid declared value currency code for package {0}. The credit card provided as the payment method has expired. The maximum number of goods printed on CN22 form cannot be more than 1 for combined MI package and CN22 label. missing or invalid ship from company name shipstation. Invalid or missing sold to company name. ShipFromPhoneExtension cannot exceed the length of 4. The payer of Transportation charges is invalid for Split Duty VAT shipment. Across the channel, rates start at 12.19, or across the pond to the US at 26.99. Successful responses may or may not include warnings. HazMat IDNumber Number violates datatype only ASCII allowed. The UPS Returns Flexible Access option is unavailable with Additional Handling. Invalid InternationalForms/UPSFiled/POA/Code. Required for SDLShippingIndicator. See the steps below on how to fix this. I would send another message stating that if they don't respond within a certain time you would have to cancel their order. { notification type} Memo cannot exceed the length of 150 characters, The {order} Email Address used for { notification type} exceeds the maximum length of 50 characters, The format of the {order} Email Address entered for { notification type} is invalid, The {order} Email Address entered for { notification type} is missing or contains invalid characters, Alternate Delivery Time is not valid for any available services, Shipment DocumentsOnly is invalid with the shipments origin/destination pair, Package Pickup Request is not available with this shipments service, InvoiceLineTotal MonetaryValue may not exceed the length of 8, SuiteRoomID length of shipment pickup cannot exceed 8 characters, FloorID length of shipment pickup cannot exceed 3 characters, Location length of shipment pickup cannot exceed 11 characters, The earliest shipment pickup time is required, The latest shipment pickup time is required, Contact name of shipment pickup is required, Contact phone number of shipment pickup is required, Shipment Pickup Error: (further description is provided in XML), No more than 2 Reference Numbers may be given per shipment, No more than 5 Reference Numbers may be given per package. The request is well formed but the request is not valid. UPS does not offer dangerous goods service to the selected Destination country/postal code. The error message that you are seeing there means that the Ship From Location that is being used does not have a Company name listed. Risk Class 2.2 cannot exceed 75 KG. The Delivery Confirmation option cannot be combined with the Return Services option. Amazon ses 554 message rejected email address is not verified ile ilikili ileri arayn ya da 22 milyondan fazla i ieriiyle dnyann en byk serbest alma pazarnda ie alm yapn. The Shipment Level Access Point COD option is unavailable with the selected service, UPS account type, and/or with the shipments origin/destination. Needed for EEI filing. Handling instructions are not valid together for package {0}. Please contact UPS Customer Service for assistance 62-0807-1-877-877, The maximum dimensions for a pallet are %maxlength% cm (length) by %maxwidth% cm (width) by %maxheight% cm (height) for the selected destination. 7. Delivery confirmation is unavailable with the selected service. Invalid or missing product NumberOfPackagesPerCommodity. Simple Rate shipment must be single piece only. Import Control Shipments does not allow package void in a shipment. Missing schedule B unit of measurement information for product number {0}. Error returned from ShipStation: Invalid shipTo address, Acctivate Order Number: A1603T Resolving this error is usually only a matter of adding a name or company line so that ShipStation can fill at least the name or company as well as the street address. Change the return address on a prepaid label. Please contact UPS Customer Service for assistance 62-0807-1-877-877. CN22 form is required for combined MI package and CN22 label. Should indicate one time POA or blanket POA. Valid length is 1 to 12 numeric and it can hold up to 6 decimal places, Invalid part number. Thank you for the response. UPS Premier or UPS Proactive Response must be present on a Category A shipment. The specified service name, {0}, and version number, {1}, combination is invalid. Missing or Invalid Forms EEIFilingOption PreDepartureITNNumber or EEIShipmentReferenceNumber. Air Freight Packing List and package Packing List are not allowed together in same shipment. Missing Dimensions container for HandlingUnits {0}. Missing or Invalid ShipTo tax identification. Invalid EEIShipmentReferenceNumber in EEIFilingOption. Missing or Invalid Quantity for HandlingUnits {0}. Valid length is 1 to 8 alphanumeric. Missing or Invalid Number of Copies for UPS Premium Care Form. Please correct. Invoice cannot be requested for non-document forward shipments. Missing or Invalid ShipmentDate for UPS Premium Care Form. Invalid or missing sold to phone number. Published by at January 5, 2023. Missing or invalid alternate delivery address postal code. Press Save to apply the changes Valid length is 0 to 35 alphanumeric, Invalid sold to address line 3. Valid length is 1 to 35 alphanumeric, Invalid or missing intermediate consignee address line 1. UPS Account is not authorized for hold for pickup at UPS Access Point Shipment. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. Once that Company name field on the Ship From Location is added, you should no longer see this error message. 7. The UPS Import Control accessories are unavailable with the requested service. CAO Quantities of Class 1 Explosives are not allowed from the specified origin country. Either Translate container or Locale element is allowed but not both. The selected billing option is unavailable with UPS Letters. This is a required field for almost all carriers. If you want to pickup from %orig.AdjCityName%, select %orig.AdjCountry% and enter the postal code %orig.AdjPostal%. Package Delivery Confirmation is not allowed with the shipment origin/destination. Note: If youre using Profiles, you may need to update your Profile Name as well. Register for access to UPS developer API today. Select your Company Name -> AccountSettings. Valid length is 0 to 15 numeric and can hold up to 2 decimal places. Missing or invalid alternate delivery address country code. A Package Was Stolen. UPS Access Point Economy Service shipments must have a Hold for Pickup at UPS Access Point or UPS Access Point Delivery Shipment Indication Type or must be a Return shipment. Even if the parcel was marked as delivered, carriers like UPS and FedEx require the sender of the parcel to file the complaint. The maximum per pallet weight for the selected service to the selected destination is ({0}) kgs. Missing or Invalid Unit of Measurement for PackageWeight. Missing or Invalid InternationalForms/EEIFilingOption. HazMat PackagingType violates datatype only ASCII allowed. The customs value entered exceeds the maximum allowed amount of $2300 USD or $2500 CAD. Invalid alternate delivery address line 3. The following tables lists the errors that UPS may return in response to a request. The requested billing option is not available from the selected origin to the selected destination. Kaydolmak ve ilere teklif vermek cretsizdir. ADL notification code (012) and notification data (email or phone number) is required for UPS Access Point Delivery. In some urban locations, UPS may be able to accommodate larger palletized movements. HazMat UOM value exceeds maximum length of 10 characters. Valid format is yyyyMMdd, Invalid or missing export date. Valid length is 0 to 4 alphanumeric, Invalid ECCN number code. Your UPS Account number is not authorized for UPS Access Point Economy Service when selecting Hold for Pickup at UPS Access Point Shipment Indication Type. Invalid pallet dimensions, the length must be longer than the width. Shipper has no power of attorney privilege. Notification phone number may not exceed length of 15. Categories . Shipper is not eligible to ship Hazardous Material / International Dangerous Goods. special characters etc. The payer of Duty and Tax charges is not required for UPS Letter, Documents of No Commercial Value or Qualified Domestic Shipments. Valid length is 0 to 5 alphanumeric, Invalid forward agent postal code. Valid length is 1 to 3 alphanumeric, Schedule B quantity is required when the schedule B unit of measurement code is not equal to X, Invalid or missing export type for product number {0}. The ShipEngine Address Validation service provides a "messages" object array that will provide you with detailed information about what changes were made to a cleansed address. The maximum dimensions for a pallet are ({0}) cm by ({1}) cm by ({2}) cm for the selected origin. Please Contact Your UPS MI Account Representative. Missing or invalid alternate delivery address attention name. The Delivery Confirmation option cannot be combined with the UPS Import Control option. The declared value amount must be greater than zero. Both the PromoAliasCode and the PromoCode are required. ShipStation consolidates orders from over 70 ecommerce channels, creates shipping labels, packing slips, and pick lists in batch, communicates tracking information to your customers, provides endless automation, filters, and views, wireless printing, a mobile app, and a lot more. Find the order through any of the possible ways (after Import Orders, Batches, Order History, etc) as it applies to the case 2. Change or complete the Name or Company accordingly 4. Master Carton shipment must be single piece only. Package Reference Number is not supported for Mail Innovation shipments. Shipping System is unavailable, please try again later. Only one package is allowed for this movement. Missing or Invalid Monetary value for Access point COD. The 3rd and 4th Character Must be the Shipper country ISO Code. Missing or Invalid Vendor Collection Type Code. Valid length is 0 to 50 alphanumeric, Invalid producer tax id. Invalid or missing Sensor ID for package {0}. Valid length is 0 to 15 alphanumeric, Invalid producer address line 3. Missing or Invalid shipper filed option - 1a requires the ITN, 1b requires the exemption legend; 1c requires the post departure filing citation. If you continue to see this error after filling in your company name, reach out to our Support team via Chat or Email (support@shipstation.com) to troubleshoot more deeply into your account. If you are picking up from a city within %orig.country%, enter the correct city. Without those filled in, we can continue to see this error message populate. Valid values are A through F, Invalid or missing producer info for product number {0}.

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