viagogo charge for cancelling sale10am uk time to malaysia time

13th June 2017 - made a call to the customer service and was told to email We expressly disclaim any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. carel chaussures paris; have aston villa won the champions league; where does the electron flow that we measure with dcpip You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. I have not yet received a refund for the above tickets. Be the first to hear about special offers. Event dates, times, venues and subject matter, which are listed on the ticket, may change. Please wait for me to edit this post before posting please false representation/ unethical behaviour. Tickets may be substituted with comparable or better seat locations without the Buyers approval. 5.2 Violations, Termination and Suspension. 2.11 Collecting Payment. montgomery school calendar meny a. Over 900 has left my account in just 2 days, and I'm appalled by such shoddy service from viagogo. viagogo charge for cancelling sale; blog Tech. I have contacted the numerous times as they are using a slightly wrong email address for my PayPal therefore it isn't going into my account.my PayPal email is [protected]@ hotmail.co.uk but they repeatedly keep trying to send it to jenna-williams1'@hotmail.co.uk. arizona high school rodeo standings; cryptocurrency tax accountant near me This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. PLEASE CALL ME - DETAILS OF CANCELATION BELOW - I HAVE NOW LOST AROUND $1000 BECAUSE OF U GUYS NOT CALLING - I NEED YOU TO HELP AND PAY ME WHAT I AM OWED! In the event that the Buyer fails to return a Season Card to viagogo within 24 hours of the event concluding, the Buyer agrees that viagogo may charge an additional failure to return fee of 200 per season card that is not returned to the payment method that was used to purchase the tickets. Yes No Contact Customer Support Regional Settings We will not allow You to buy or sell tickets before You have registered with Us. I really hope I can get a speedy and suitable outcome as I feel this is not an acceptable outcome not being given this simple opportunity To sell tickets, a Seller lists the tickets in the Site database. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. When We receive an offer by credit or debit card, We obtain an authorisation from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. As I was told to send them to u asap so they'd have 'maximum selling time' missing persons national parks. Viagogo's cancellation policy states that customers with tickets to cancelled events are entitled to refunds, while tickets for postponed events are usually valid for the new date. dan beckerman producer sample analogy for father viagogo charge for cancelling sale. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. 2.2 Registration. I think they should refund the fees, and they should CLEARLY state, along with the very first mention of the ticket price, what the handling fee is. 4.1 Double Posting and Removal of Tickets. Except for the express warranties stated in this agreement, viagogo provides the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. Note that this is separate from any VAT viagogo is required to charge on its fees. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours after the incident to report the issue. I ordered tickets for 18/6/17 for the above concert. 5.1 Investigations. 2.14 Ticket Information. The thing that upsets me the most is the fact that I could have used a different website to buy the tickets, and right now I'd be going to my dream concert. viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Cancelling it so close to the event is not acceptable, as explained we are both self-employed and have taken the day off for this event. I can't believe they are allowed to do this and that there is no method of recourse especially when I told them within the hour I didn't want the tickets. Once the Seller lists tickets for sale, the Buyer purchases these tickets, and the Seller has confirmed the sale, the Seller is responsible for completing the transaction with the exact tickets the Seller has listed. Note that this is separate from any Tax viagogo is required to charge on its fees. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to cancel the Sellers sale, find replacement tickets for the Buyer and the Sellers may be subject to a replacement fee, other charges, and/or other consequences, as specified in Section 5. This is unacceptable practice and I will pursue this constantly until resolved. I haven't received an email confirming my order. 7.2 Copyright. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. Please help! 16 interesting facts about mozart; chi st joseph medical records. How do I unsubscribe from your newsletter? Under no circumstances is viagogo liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on viagogo. Our liability to You or anyone else in any circumstance is limited to the lesser of (a) 200, and (b) the total value of all tickets and other items you bought and/or sold via the Site during the action allegedly giving rise to liability. I only became aware of Viagogo bad practice when it was broadcast on New Zealand television. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. I asked for a complaints number or procedures Of which I was told "there is none just send an email from the website" I don't think you've got much to stand on here as you agreed to all of this as part of the service in trying to sell the tickets, I do think it's a little shady if they never told you how much the replacement cost fee would be prior to cancellation; Was there a warning prior to cancellation e.g. 2.1 Requirements. However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. Copyright (c) 2006-2023, viagogo AG. power bi relative date filter include current month; viagogo charge for cancelling sale. I expect some advice/guidance from a customer service representative ASAP as I've put a very high level of effort and received significant financial backlash from securing these tickets. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. Please contact me via email or call me. 14th June 2017 - was on hold for 25 minutes then told to email as event was more than 72 hours in advance Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. 3.2 Other Information. viagogo makes no warranty with respect to its software, any tickets, any event, the services viagogo provides, or that sellers or buyers will perform as promised, and viagogo expressly disclaims all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. Viagogo were not able to supply them at the last minute and offered a refund. In its FAQ for Can I cancel my sale? You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. 2.6 Pricing Formats. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). https://www.businessinsider.com.au/the-incredible-story-of-h. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. 2.10 Collecting Payment. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. What was the unforeseen circumstance? 3.2 Other Information. Can I buy tickets that are personalised with someone else's name on them? You may only use the Services if You can legally enter into and form binding contracts. I wanted to attend the BBC's The Biggest Weekend festival and found three tickets on secondary ticketing site Viagogo, [where people who have bought tickets can sell them on]. 6.4 Release. When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? 6.3 Allocation of Risk. a Split Payment transaction), we collect the payments within 24 hours of the first Buyer completing the transaction. 23rd May 2017 - tickets are available to download To register, You must provide your real name, address, phone number, and email address. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. We often link to other websites, but we can't be responsible for their content. I would definitely question it but I think you don't have much of a leg to stand on. 6.8 All Sales are Final. 4.3 Sellers Shall Not Include Promotional Material with Tickets. 1.4 Modification. 2.9 Seller's Confirmation Obligation. During the weekend I received an email declaring you do not have tickets and will be cancelling our event and refunding the money. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. Such sellers have no right to Report a Problem and the order is automatically confirmed immediately after the sale. Including any such items constitutes a material breach of these terms and conditions. Comments: 0. Submit a complaint and get your issue resolved. When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. As the concert is yet to happen I wish to have my tickets refunded in full as the full price was kept until it showed up on my bank statement and on my confirmation email, by which time it was too late how do two tickets at 103 each make a total of 283 ? I'm Travelling - where and when will I receive my tickets? hempcrete australia cost viagogo charge for cancelling sale. Editor, Marcus Herbert. You will need a username and password to access the Site and use the Services. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. You also agree not to separately contact the Buyer at any time for any reason. We have the right to withhold payment or collect repayment if the event was re-scheduled or cancelled or if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. I called back of which a different agent explained the situation and no tickets were available. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. Our address is viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. I bought tickets for my sister and I to going and see Giggs at the Southbank centre last Monday. 3.3 Laws and Regulations. 0. The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. Roberta 7252728292 on 18 August 2022 about Viagogo in category Entertainment Company. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. I am responsible in delivering legitimate tickets to the buyer not responsible for them going to the event. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. Thus, the ticket price shown (before our fees) may include VAT (UK or other) as appropriate. There are still plenty of tickets available on the official site. We still haven't reached peak Viagogo. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. This does not prevent us from varying these terms without reference to them. mrs browns boys show tickets - no tickets. by Ethan More 2 months ago. shawn mendes tickets order no [protected]. The sale of stolen property on viagogo is strictly forbidden and violates local, country and international law. 6.7 Third Party Information. How do I find tickets I've already downloaded? I immediately emailed them to say I wanted a refund when I realised how much the official tickets were still being sold for. I'm aware that these tickets are in high demand, and this will be their last concert in the UK, so I managed to scrap together enough cash for a band I've been waiting my entire life to see. As you could not provide the tickets for your sale 9799872, we have had to cancel this. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. After reading a lot of negative reviews, I had second thoughts. Occasionally there may be reasons why the tickets can't be re-listed but it's usually because the event date is too near to allow secure delivery or upload to the buyer. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. Welcome to viagogo's online ticket exchange (the "Site"). I also don't have my tickets either! Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. Shouldn't someone be keeping track of sales and preventing things like this from happening? Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. You may only use the Services if You can legally enter into and form binding contracts. 2.12 Ticket Fulfillment. [protected]@outlook.com 5.2 Violations, Termination and Suspension. 4.2 Stolen Property. We attempt to ensure all tickets are delivered in time for the event, time scale permitting We may require a venue or box office collection (pick-up). I do not want these tickets your have lied and these tickets are not even for sale yet in Australia. However, the next day I received an email informing me that the purchase had been cancelled and I'd receive a refund in up to 10 working days. A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. We reserve the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. We reserve the right to withhold payment if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Ticketing site Viagogo will have to sell all of StubHub's business outside North America to satisfy competition concerns. The authorization will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. I entered the incorrect email when registering, how do I change it? We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. 2.2 Registration. Last year I put up a listing on Viagogo for 2 orchestral concert tickets. Is It Legal for Viagogo to Charge Me a Sellers Cancellation Fee? You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. They STILL are not active. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. All sales and bids are final. Event Information Order ID: 9181945 Ticket(s): Section 145 1, Row 16, (2 Ticket(s)) Event: Adele Venue: ANZ Stadium (Stadium Australia) Date: 11 March 2017, 19:30 Please do not reply to this message, as this email address does not accept incoming email. I sent them a message on why will I only be paid 5-8 working days after the event, not when the buyer receives them. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. The Sellers ticket will be de-activated and a new ticket will be issued and sent to the Buyer in line with the agreement between viagogo and Paris Saint-Germain. To be a member of this Site, You must agree to accept the terms in this Agreement. We will also add VAT on our fees as applicable. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. My event is cancelled or postponed - What do I do? Email [protected]@gmail.com 7.1 Ownership of Intellectual Property. After reading a lot of negative reviews, I had second thoughts. (More than triple the price of 3 tickets). On my account it says that customer support is no longer possible as I have been refunded (see photo attached) 6.7 Third Party Information. 6.9 Change or Suspension of Site. I am appalled by the lack of honesty, knowledge and training your staff showed. Note that the Seller may or may not be required to charge you sales or value added tax on the sale of your ticket. We will also add sales or value added tax on our fees as applicable. In the case where multiple different Buyers are sharing the cost of a transaction and each paying part of the total amount (i.e. Absolutely no empathy from your customer service agent who put the call down when I asked to speak to management. I can't afford to lose 100 and think this company is a joke as they seem to be try to avoid payment. We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm.

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