Guests are encouraged however to go back on line a few times prior to their cruise departure date to see if any new programs have been added. FOR NON-U.S./NON-CANADIAN CITIZENS: Seabourn highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Also, please note that scooters and wheelchairs which are more than 100 lbs. Cruises on Seabourn can be as long or short as you choose. MV Seabourn Ovation is an Encore-class cruise ship, 210 m long. For more information regarding passports and WHTI-compliant documents, please visit https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights. The liabilities and obligations of an airline to you, and your rights against an airline, are subject to any and all terms and conditions of the airlines ticket and tariffs and all applicable governmental laws and regulations. At Seabourn, the safety and security of our guests has always been our highest priority. Transfers From time to time, guests encounter transportation delays in getting to their cruise ship. When minors are traveling with only one adult 21 years of age or older, Seabourn requires that all guests must be in possession of a valid passport. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Disconnect the device from any charging equipment, Disable all applications that could inadvertently activate the device (e.g., alarm clock), Protect the power switch to prevent its unintentional activation, Keep the device on your person or nearby in carry-on baggage (Do not place in checked baggage). Boarding may be denied or fines levied against those guests without proper documentation. Boarding may be denied if you arrive at the pier without the proper travel documentation, and in that case you would not be eligible for a refund. Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. Guests should always travel with appropriate clothing and mosquito repellent with DEET or picaridin to reduce the risk of mosquito bites. IMPORTANT: Do not pack your passport, medications, cruise documents or airline tickets. Any discrepancies may prevent travel. Similar tours to your liking may be available. You may be required to present additional or different travel documents, such as a passport when entering foreign countries, including some countries in the Western Hemisphere. The original schedule and airfare may no longer be available, and a new reservation may need to be created at the current available price. The Seabourn Private Air service can accommodate groups of any size upon request, with available aircraft including light charter jets capable of carrying 5-8 passengers; mid-size jets sized for 7-8 passengers; and heavy private jets with capacity for 9-16 passengers. A ramp may be used for boarding. FBO personnel know whom to expect, and they both greet and escort guests to the aircraft for boarding. For further information contact your airline representative. Closed circuit television cameras are located in various areas of the ship. Your health and safety is our top priority as we provide you with the luxury experience you expect from Seabourn Private Air. Prices are for e-tickets, per person, and include flight taxes and fees. The jets undergo a deep cleaning procedure in between all flights, ensuring they meet all applicable U.S. Centers for Disease Control and Prevention guidelines. Variable resistance machines including: Abdominal Crunch, Lat Pull-down, Hip Adductor, Pectoral Fly, Seated Leg Curl, Leg Extension, Chest Press, Biceps Curl, Triceps Extension, Leg Press, Back Extension, Adjustable Benches and Rubber Encased Dumbbells: 5-50lbs, Free classes in stretch yoga, mat Pilates and cardio Ki-Bo are offered, Professional trainers and nutritional specialists are available, Specially designed Retreat food & beverage menu, Full service bar with mixology exclusive cocktails, smoothies and fruit juices, Minibar stocked with Voss water, premium juices and soft drinks (no alcohol), High end sun lotion, after sun, cooling gel and lip balm, Seabourns signature Molton Brown hair and body products, Beauty salon, massage and other spa treatments, Miscellaneous dining room charges, such as those for entertaining guests, Severe allergies, including food-related allergies, Guests requiring the use of a service animal. Some low-cost fares do not allow pre-assigned seats. Any changes will result in the cancellation of the entire air booking. If you are interested in greater flexibility when booking an air schedule, our Flexible Fares may be the option you are seeking. Seabourn Cruises Tipping Policy. Compliance with customs and immigration procedures is required for all private jet flights. - Seabourn Cruise Line - Cruise Critic Community. Fares displayed include air transportation, group transfers between the airport and the pier on the day of embarkation/ disembarkation, and overnight accommodations if necessary due to airline schedules and/or availability, as well as next port protection and 24/7 flight assistance provided by Seabournon the day you are en route to your cruise. #2 in Best Luxury Cruise Lines. Guests may make any request they desire, including catering from local hotels or restaurants can be requested. Sailed Daysis the running count of days actually sailed on board. Failure to advise of changes may result in a missed transfer and charges are non-refundable. SeabournShield may be added to your booking up until time of final payment. We also maintain a rigorous investigation program in our Seattle office that enables us to review safety incidents that need review, determine the root cause and implement corrective measures. Call to book now: 1-800-304-9616. The medical staff on board is not available for daily care unless an individual is hospitalized in the ship's Medical Center. Seabourn has implemented this requirement so that you all remain together should an emergency arise that requires one or more in your party to be disembarked in a non-U.S. port. 5124). Youll see the absolute best the city has to offer. The surfaces in each area are wiped down to kill viruses and bacteria on contact with the approved cleaning agent for the material being cleaned. For example, in conjunction with the U.S. Coast Guard, State of Alaska and City of Ketchikan, AK we recently conducted a Mass Rescue Exercise in which we simulated how we would deal with an abandon ship scenario in which thousands of people would be brought ashore. Pros to booking flights through cruise lines. Schedule changes can occur at any time and may affect your flights. Cigarette smoking is permitted in the following areas: Smoking of electronic cigarettes is permitted in guest suites. These facilities are friendly and comfortable. Fares displayed include air transportation, group transfers between the airport and the pier on the day of embarkation/ disembarkation, and overnight accommodations if necessary due to airline schedules and/or availability, as well as next port protection and 24/7 flight assistance provided by Seabourn on the day you are en route to your cruise. The Designated Person, together with his/her staff, conducts multi-day, annual inspections of every ship. What is included in the rental fee? Visitors are not permitted onboard unless they were previously placed on a visitors list that has been submitted to regulatory authorities. Avalon has designed included activities with a choice of experiences. We encourage families to contact Guest Accessibility prior to their cruise, to evaluate and determine what the child's specific needs will be and how best to accommodate those needs. To register for My Account, simply follow the easy online instructions for setting up an account. Seabourn Club provides valuable benefits to guests based on their sailing history. From the first moment you step aboard, you will begin to appreciate the appeal of sailing with Seabourn. 5/5 - Excellent. The category of the Milestone Cruise Award applies towards a suite in the category at which the majority of the awards Redeemable Sailed Days were purchased, not sailed in. Packing clothing that can be layered is the best way to plan for cruising in virtually any climate. Yes, Seabourn shore excursions can be purchased online once you have booked your cruise and have a booking number. Yes. Prices are for e-tickets, per person, and include flight taxes and fees. Seabourn Club Milestone Awards feature a complimentary cruise of up to seven days when a Club account reaches 140 Redeemable Sailed Days, or a complimentary cruise of up to 14 days when 250 Redeemable Sailed Days is reached. The treatment is non-transferable. After ticketed departure time, no changes are permitted, and ticket has no value if the ticketed flight reservation was not cancelled prior to flight time. Call Us! Beautifully designed five-fixture marble bathrooms with double vanities. Brazil Residents: 55 (11) 3065 0655 They are required to check and re-check. For eligible Club Members, Seabourn Cruise Line offers pre- and post-cruise transfers in luxury sedans. Whats the minimum age allowed at The Retreat? Destination Managers will also check on additional space once you are on board. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. Accessible Suites offer features such as wider entry doors to the suite and bathroom measuring a minimum of 32 inches wide, accessible showers with grab bars, benches/seats, and hand-held shower heads as well as lowered closed and towel rods. To maximize fire safety, our ships have sprinkler systems throughout passenger and crew areas together with enhanced fire suppression systems in machinery spaces. https://www.holidayextras.co.uk/seabourn/insurance.html, Please see the benefits associated with each membership level, https://travel.state.gov/content/passports/english/passports/information/do-i-need.html, www.cbp.gov/travel/international-visitors/esta, Read more about applying for these documents, https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative, Special Requirements Information form (SRI). Diamond Elite Members receive complimentary normal laundry and pressing service throughout their cruise. Elegant jeans are welcome in all dining venues. Onboard accounts are in U.S. dollars and may be settled by U.S. dollar cash or traveler's checks or a major credit card before disembarking the ship. Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. We will look at offering a goodwill gesture, depending on the circumstances. Current competitive rates from multiple carriers are available through our Travel Advisors. Another option that many guests choose is to combine a hotel-only stay with the conveniences of a 4- or 8-hour Car & Driver sightseeing option. If you have booked your air travel through Seabourn and experience travel delays due to an airline service disruption, such as a flight delay, cancellation, or re-route on the day you are en route to your cruise, that will cause you to miss your original port of embarkation, Seabourn will work with the airline to find reasonable alternate flights to the next appropriate port at no additional air cost to the guest. ALL STATEROOMS INCLUDE: King-size Viking Explorer Bed with luxury linen. Echo sounders for measuring the depth of water. These options can be found with all other shore excursions available for your cruise and can be booked on-line or on board. If you purchase air transportation independently from Seabourn, you will be responsible for any and all expenses incurred when joining the vessel in progress. Seabourn will assist guests affected by airline schedule changes so that flights booked will meet ship embarkation and disembarkation requirements. These basic facilities are not intended or designed for ongoing treatment of pre-existing conditions. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CA$750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. The updated dress policy will begin in 2023 and will be implemented with the following rollout schedule: Seabourn Venture January 4, 2023 voyage, Seabourn Sojourn January 6, 2023 voyage, Seabourn Odyssey January 6, 2023 voyage, Seabourn Ovation January 7, 2023 voyage. Your shore excursion tickets will be delivered to your suite. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests. However, in the absence of any of the documentation listed above, U.S. citizens can present a government issued photo ID, along with proof of citizenship (an original or copy of his or her government issued birth certificate, a Consular report of Birth Abroad, or a Certificate of Naturalization). And no more baggage claim. Seabourn reserves large blocks of seats on flights that make easy connections to their departing and returning cruise ships. Suites 913, 813, 815, 619, 619 and 408 have roll-in shower configurations. Other charges may be directly assessed by airlines or airports and are the responsibility of the passenger. Guests traveling independently are responsible for their own transfer to the ship. Is wifi available at The Retreat? Most entry doors and bathroom doors in non-accessible suites measure 23 inches wide. PLEASE NOTE: WHTI-compliant documents are only acceptable for entry or re-entry into the United States. SAFETY - REGULATORY FRAMEWORK Guests sailing on eligible cruises will be awarded Sailed Days, Redeemable Sailed Days and Seabourn Club Points. The number of seats varies by type of charter jet. Full payment for air reservation is required at the time of air booking. Why fly on commercial airlines or gamble on fractional jet cards? PLEASE NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the child's parents. All passengers are escorted or driven directly to the steps of the aircraft. Any associated costs related to or caused by an airline schedule change are the responsibility of the guest. As a company, we are incredibly disappointed with the Departments new approach, and we have written to the Federal Minister to ask for a return to their previous way of doing things. Guests with Independent Flight Arrangements Restricted Fares:Full payment for air reservation is required at the time of air booking. If you will require regular use of a wheelchair, we recommend that you bring your own wheelchair with you. And, if you find that you need additional time, you can pay your Driver/Guide directly on an hourly basis to increase your allotted sightseeing time. At larger airports, private jet terminals have dedicated customs and immigration staff. Yes. uwell crown flashing blue light . 140 or 250) is deducted from the Redeemable Sailed Days in the guests Club account. Share. Seabourn will now include WiFi aboard its ships as part of the ultra-luxury onboard inclusive experience. Yes. Learn more about SeabournShield. Our private arrangements team can set up foreign language private touring opportunities where available and guests can discuss onboard options with our Destination & Guest Services team. Local representatives are independent service contractors for whom Seabourn acts solely as an agent. If a Milestone Cruise Award booking is not confirmed within 24 months, the 14-day Milestone Cruise Award expires and 250 Redeemable Sailed Days will be debited from the guests Club account. Mexico Residents: (52-55) 5282 0020 Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Online purchases close at three (3) days prior to your cruise. In fact, if you dont use it within four years it will be automatically refunded. In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights. Flight Easeis offered at an additional charge to your cruise fare. We also encourage you to take advantage of My Seabourn, where you may personalize your Seabourn cruise experience, select your dining preferences, and manage your reservations and Seabourn Club information. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. From the US dial 1-866-416-7447, from the UK dial +44(0)203375 4769 or +1-617-482-1100 if calling from any other location. In early-February 2021 were opened fo booking Seabourn's 2022 summer and fall voyages in Europe, Alaska and British Columbia, Canada and New England. Changes to the air booking initiated by guests may require cancellation and rebooking of flights at the current available rate. How can I rent a cabana at The Retreat? Direct. Seat assignments are controlled by the airlines but may be requested for most flights in the Flight Ease system based on the availability in the airlines reservation system at the time of booking. Due to limited availability of private vehicles, 100% cancellation fees may apply. Itineraries 2022 Europe Alaska. Exclusively available for eligible Seabourn Club members, the 25-minute Seabourn Club Signature Massage therapy is designed to awaken a guest's senses with the combination of massage, sound and aromatherapy. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Air Rates/Air Taxes and Fees Excursions are not included. Each airline has its own baggage allowance policy. Purchase Flight Ease online, or call our reservations team. Other charges may be directly assessed by airlines or airports and are the responsibility of the passenger. For eligible Club Members the USD $100 credit for the Spa at Seabourn will be applied to your shipboard account the day of embarkation and is applicable to any treatment and/or product offered at the Spa at Seabourn. Regent, Silversea, Seabourn and Crystal tend to be the top end (with fares to match), and -- not coincidentally -- have the most included in the price. Once a 14-day Milestone Cruise Award is earned, it must be booked within 24 months. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. Seabourn assumes no responsibility for the items listed above. As an exception, all guests who purchase a GR suite will be given OBS points (regardless of how many guests on the booking and if the GR is booked as 1 or 2 bookings). As such, Seabourn cannot guarantee that a guest will not come in contact with those items. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ship's scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to advise you of arrangements to minimize disruptions in your vacation plans. Special savings plus Free airfare valid on select 2023 departures of Eastern Seaboard Explorer and Canada & New England Scenic Shores. Airports and/or Train Stations While this technology enables mid-ocean access in virtually every part of the world, satellite service is frequently noticeably slower and slightly less reliable than land-based methods of access due to the motion of the ship and limitations of bandwidth. Please Note: In accordance with FAA regulations, airlines have restrictions concerning traveling with oxygen and oxygen containers. European Union: Within Netherlands: 0800 1872 1872, Outside NL: 00800 1873 1873, where in the original itinerary the port is located, visas and other legal documentation that may be required, application of the Passenger Services Act to the new itinerary, comparability of cost, flight connections, and travel time required (any unused value on the original air ticket will be used to offset the cost of the new air ticket), U.S. or Canadian Issued Enhanced Driver's License (EDL) (valid for land and sea border crossings only, not valid on Yukon Land+Sea Journeys due to air travel included in the journey)*. Find the best cruise and vacation deals on the Internet, make cruise and hotel and reservations online, and research vacation destinations online at Dream Vacations Seabourn invites you to enjoy personalized service right from your door to our deck, and back. The rental fee includes the exclusive use of a cabana at The Retreat. Structural stability software programs which ensure the weight of fuel, wastewater and other onboard supplies are properly distributed to maintain structural integrity. If you are sure of your plans and are looking for potentially lower air rates, our Restricted Fares may work best for your travel schedule. Increased leg room, more comfortable seating and private amenities make the flight comfortable for all passengers. Cancelling your cruise for any reason will cancel any air bookings associated with the cruise, and fees will be applied if applicable. Guests should select their benefits for the first sailing and these will extend throughout their time on board. This reporting is done in full compliance with U.S. law, including the Cruise Vessel Security and Safety Act of 2010. If a guest qualifies for a category that is not applicable to the ship on which the guest chooses to redeem their Milestone Cruise Award, Seabourn will determine a comparable category to use for the Milestone Cruise Award being redeemed. All suites have elegant living areas with sofa and dining table. The letter from the childs parent must provide contact information and authorize the traveling child to take the child on the specific cruise. Future Cruise Deposits are also excluded since they never post to the shipboard account. Please contact these vendors directly for pricing and availability. Birth certificates can be an original, photocopy or certified copy. As all prices and currency on board the ship are in U.S. dollars, we encourage you to carry personal funds in the forms of U.S. traveler's checks, both for convenience and safety. Contact your local personal physician, the Department of Public Health or the Centers for Disease Control to obtain expert medical vaccination recommendations for your intended itinerary. Please note that our staff and crew are not permitted to handle your oxygen and/or oxygen equipment during the embarkation and disembarkation process. Seabourn cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Keep these items close at hand in your purse or jacket pocket. We are pleased to offer Flight Ease, featuring transportation from a number of cities to your cruise, as well as transfers between the airport and ship on sailing day. Seabourn is not responsible for airline schedule changes. Email can be accessed from the computers in the Computer Center or through a Wi-Fi enabled devices while on board. It's gourmet dining experiences that rival the finest restaurants anywhere. These drills include, among others, fire drills, abandon ship drills, lifeboat lowering drills, medical emergencies, and bomb threats. Credit: 2020 Seabourn Cruise Line. Our team can customize a quote for groups of 25 50 with ease. All of our crew are appraised by a senior officer at the end of each sailing assignment. Guests may use the online email form located in the My Account section ofSeabourn.com, contact Seabourn Club via fax at +1-206-501-2944 or by email atseabourncruisehistory@seabourn.com. Simply click on the white "continue without all seats" button to finish booking without adding any extra fees. In some ports men and women should not wear shorts. We know that our guests appreciate choices for dining during their voyages. Seabourn is there to support you with 24-hour flight assistance during your air travels. On board, guests are served by an award-winning crew numbering . Seabourn Experience: Complimentary Beverages. Please note: This service is available only on days of sailing. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Yes, private jets can land at most major international airports. Telephones with amplified sound for suites. To help maximize the cruise experience for our guests who are deaf or hard of hearing, Seabourn has made the following items available: At Seabourn we do not discriminate against individuals on the basis of disability. The Main Cabin, Galley, Lavatory, Crew Area, and Baggage Compartment are thoroughly cleaned utilizing approved aviation grade cleaners. As with commercial flights, it is essential that all passengers pass the immigration requirements for the country being travelled to. It is a condition of the contract that every Guest must have full and valid medical insurance. The upgrade applies to one bottle per suite only. If a guest chooses this benefit and purchases shore excursions, they cannot later change the benefit. For detailed information on accessibility of shore excursions, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-800-984-3225 (or locally at 206-626-9187) or visiting the Shore Excursions Office on board. We assume no responsibility for loss, damage, or delay while baggage is in the custody of airlines. As Seabourn tries to make excursions available well in advance of your cruise, we will often encounter cost increases in the form of taxes, transportation costs or admission fees after our tours are made available for sale. Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. must be identical to those on your cruise documents. 4580. A flight attendant is required on heavy jet charters. Note: Wheelchair accessible tour buses outside of the United States may not be of the same standards.

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