If youre set on going the DIY route, know that it will likely be a long and difficult process. The complaint has been investigated and resolved to the customers satisfaction. 4. Sunset Groups ratings and reviews reflect all of these issues and complaints. Menu. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! These cookies will be stored in your browser only with your consent. I'd rather just pay for the SUV rental and enjoy my vacation. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. Our goal is to make it simpler for you to explore your options. Be the first one to write one. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. sunsetgrouplies@hotmail.com. However, we were unable to discover anything online relating to pending litigation against Sunset Group. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. Im praying one day there will be a law suit against them. You can explore this all the more effectively by reading past timeshare exit reviews. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. Get Rid of Timeshare Inherited from Parents? There have been a few lawsuits Sunset Group has been involved in. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. In reality, all-inclusive is mandatory for usage at all their Cancun locations. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. It all started the moment we stepped off of the airplane in Cancun, Mexico. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. I totally regret this. This website uses cookies to improve your experience while you navigate through the website. It has now been almost 5 months and I am losing faith they will ever pay me back. After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. A fast Google search will load several past timeshare exit scams that you educate yourself on. We would alert against working with companies that have been known to scam individuals. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. Beware! Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. There are no reviews yet. I was directed to a lady at a counter where I could pay our cab fare there. Sunset Lounge lawsuit heads to court while venue continues to sit empty Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! Sunset Properties Group - Real Estate Agent in Charlotte, NC - Zillow For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Hi goaliemike, we are here in cancun, we were scammed. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. AIDS Healthcare Foundation offers to buy Sunset Gordon tower, drop lawsuit This will surely increase the credibility of your complaint. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. I also almost got scam by Sunset World too . In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. Get Rid of Timeshare Without Ruining Credit? We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. The first was to continue with the upgrade - which we did not want. My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . There is nothing stated in the contract She added that the package is a great value, that it is transferable, and has no expiration date. How To Cancel a Vacation Village Timeshare? Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. We sent in the documents and waited for closure. Her "closer" finally agreed to text me the details. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. Didn't seem like a bad deal to us. They said that they needed some business write offs for their firm. i am assuming that you will get this message? An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". has a reference to a class action law suit filed in 2017 Well! This never happened, so we wrote several additional emails to this firm. Don't let them get away with it! Let the truth be known! Our team couldnt find any proof that Sunset Group offers an official exit program. If the plaintiff loses the case, no one is compensated. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. PRIVACY POLICY Sunset Group, Customer Service Center - csc@sunset.com.mx. The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. We needed a cab to our hotel from the airport. I forwarded all calls from agency to the lawyer. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. I have evidence showing the lies and how Sunset promotes its memberhsip. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. Its very important to google the company and read reviews about them especially if you put out big money . They just called my house. How to Get Rid of a Timeshare with a Mortgage Balance? I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php Please repost. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Can You Get Rid of an Escondido Towers Timeshare? Overall makes it challenging to cancel their contracts. Walking Away From Timeshare Maintenance Fees - Is It Smart? We only suggest companies with high ratings and verified customer reviews. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. How To Write a Timeshare Rescission Letter? Sunset Group, Resort Management Review - Ripoff Report If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. Just a thought. The tour was nice, then came the HIGH pressure sales pitch. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. These cookies do not store any personal information. Filed March 20, 2017 Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. I have a duplicate copy of that . Our experience was similar: While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. I wanted to cancel but my wife wanted the SUV for the week. If there is an Action Lawsuit going on some one please contact me thank you. Search Close. ComplaintsBoard.com is a leading complaint resolution website on the Internet. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. Big lie. I asked to take the contract home to have a lawyer review and if OK I would mail them a check and signed documents. Timeshare Compliance: Reviews, Cost & Ratings in 2023 I looked at the internet those properties and added up the costs if bought separately as needed. Cancel RCI and Interval International Membership? Youre not the only one wanting to ditch their Sunset Group timeshare. 2. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. All they would say is "that is what your maintenance fee guarantees". At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. But opting out of some of these cookies may have an effect on your browsing experience. He said they will process my deposit refund. I can't begin to tell what a horrible experience it was. Responding to a Complaint or Petition. We strive to be the trusted resource you can count on in the most important . As a result of this failure, we have not been able to exercise the membership privileges promised to us. Sunset World Resorts & Vacation Experiences - Complaints Board This was in March and up until this day they still haven't paid our membership to Ice Gallery. A. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. Greetings from Earl in Fredericton The contract referenced a set of "rules" that we had to follow and says we agreed that we were shown the rules and agree to them. I kept going back and forth with them. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. This is another forum with more complaints about this company: The plaintiff is . I became suspicious these series of complaints of others. Please we nees help. Mar 30, 2006. Beware of timeshare scams in Mexico! politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose For example, you could sell your timeshare privately on a resale website. Sunset World Resorts & Vacation Experiences. Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. We couldn't get reservations 9 months in advance. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. I keep calling but to no avail. You also have the option to opt-out of these cookies. 15 Steps on How to Cancel a Timeshare Contract? I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. We decided to fight this through our credit card companies. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. It was very overwhelming and confusing. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. We told them that we were there to relax and did not want any meeting. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. I asked for the details of multiple travel destinations package. We use cookies to give you the best experience possible. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. Sunset World Resorts & Vacation Experiences Review: sunset group And they have right of refusal if the owner tries to sell it themselves. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. My credit score got dinged by 150 pts slowly climbing back up. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Sunset World Group Reaffirms its Leadership in the Vacation - PRWeb Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. They promise you everything and deliver NOTHING! This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. All it says is "access to services". The summons is a notice served on a person to let them know that a complaint or petition has been filed against them. this is a site in teh USA who says they files a case. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. They would not allow us to roam the facility or talk to any of the guests. Promotoria Sunset Group Timeshare Owners Lawsuit . Sunset Group, Sales Dept. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. Any updates on this? We are Americas #1 Timeshare Exit Resource. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. If someone wants to make a discussion forum and share information, contact me We followed the terms of the contract termination clause (13) as written in the contract. If youre now regretting your purchase, there are a few things you should know. This was again was a bad mistake. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. Is there any legal action being taken against the Sunset Group? we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. The second most common complaint is that Sunset Group uses high-pressure sales tactics. Sunset Solutions Group Response Apr 23, 2020. I live in Australia. In some cases, your timeshare developer may offer an official exit program. Cancel Timeshare Mortgage and Maintenance Fee? Necessary cookies are absolutely essential for the website to function properly. You will speak with two reps who tell you that they are giving a . Jan 06, 2019 4:36 pm EST. This scammers has to stop. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. Then told her I know they are scammers and not to bother me anymore. Sunset Group | Better Business Bureau Profile Please don't fall for anything that has Royal Elite's name on it. Cancun, Quintana ROO Mexico C.P. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. There have been several class-action lawsuits filed against Sunset Group in recent years. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. Walking Away From Timeshare Maintenance Fees This will Happen. "You get a detailed email after paying for the package, there will be a link where you can make your payment". Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. But they lied about everything. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. How to Cancel Royal Holiday Club Timeshare? Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. FBI are investigating on that matter for international crime. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. Not much else he can do he says. The Sunset Group is a scam with the lowest ethical standards. 2. We finally caved in and agreed to meet the last day that we were there. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. Thanks. We are rather disgusted with Sunset and would like to chat with any/all about this. Same here would love to know how to resolve. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. 5 minutes of your time could help you resolve this nightmare once and for all. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018)
Why Is There No Night Skiing In Vermont,
Mesquite Smoke Danger,
Physician Burnout Conference 2022,
Articles S